Also, government is mulling to integrate UPI into the USSD (Unstructured Supplementary Service Data) platform that allows users to send money,check account balance and mini statement, without an internet connection. If that happens, it may eliminate the need of MMID (Mobile Money Identifier), i.e., one can use UPI ID to transfer money instead of MMID.
Help Line Number for Assisting Customers with Digital Payments
Though it may sound ludicrous for people living in urban areas, people living in rural parts who are new to internet banking desperately need assistance to understand the whole process. Government wants to address this problem by introducing a common help line number-14444. One can call this number to clarify any doubts on digital payments.
Will it Replace Existing Apps?
It is too early to arrive at a conclusion. It is no secret that government apps are not reliable and secure. Especially, when it is related to banking we should only bet on apps that provide utmost security and good customer support.
